The University of Texas at Austin, TX
Master of Science in Information Studies (Focus: UX Research)
Aug 2018 – Present
National Chengchi University
Bachelor of Psychology
University of Peking, China, 2013
University of Linnaeus, Sweden, 2014
Sept 2010 – Jan 2014
International Sales Representative at JYCB Technology Co., LTD
Oct 2016 – Jun 2018 Taipei, Taiwan
Assessed current and future user needs and presented suitable model types.
Conducted analysis and gathered feedback from users.
Collaborated with technology team in Hong Kong to improve HMI design.
Streamlined business forms and SOP to solve product issues effectively and efficiently.
Developed major clients through cold callings and mailing campaigns; formed strong relationships.
Organized trade show exhibitions; received orders of over $34K within the first month.
Delivered sales presentations; highlighted product's features.
Product Manager at Triotek Technology Inc.
Sept 2015 – Sept 2016 Taipei, Taiwan
Oversaw product lifecycle and assumed ownership for the designing, coding, and testing of products.
Led a cross-functional product team to develop up-to-date product versions.
Collaborated with technical and design teams of LG module plant.
Increased revenue by $1.5M annually by developing a component for large-scale production.
Played a significant role in accounting for 28% of revenue generation.
Executive Assistant at Arista Co., LTD
April 2014 – Sept 2015 Taipei, Taiwan
Provided detailed and accurate products information to clients from more than 10 countries.
Increased revenue by $70K in sales monthly; reduced client complaints to 0.
Intern at Infant Development and Social Psychology Laboratory of NCCU
July 2011 – Sept 2013 Taipei, Taiwan
Recruited and screened 135 participants to participate in the experiment.
Developed and implemented quality control procedures for research methodology.
Interaction Design Visual Design
Usability Testing, Research methods Interviewing
Info Architecture Wireframing